Tenant representatives joined Steven Partner - Contour’s Group Assistant Director for Asset Management -on stage recently at the National Housing Federation’s Asset Management and Maintenance Conference.
In a presentation to delegates around the theme of customer engagement and adding value, the Contour team explained how it had selected its contractors for a multi million pound repairs and maintenance contract last year.
Steven Partner said: “The presentation was very well received and we took a lot of questions from delegates who were keen to learn how we tackled what was a major piece of work.”